Insurance Compared Daily wants every reader to be able to find, read and understand our insurance guides, including people who use assistive technology. This page explains the standard we aim for, what we do to meet it, the limits we know about and how to tell us about a problem.

Our accessibility goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

Accessibility is ongoing work, not a one-time task. We check new pages as we build them and fix problems as we find them.

What we do

We design and write the site to be as easy to use as possible:

  • Plain language. We write at about a US grade 8 reading level, with short sentences, and we define insurance terms the first time we use them.
  • Clear structure. Each page uses headings in order, so screen reader users can jump between sections. Longer pages include a table of contents.
  • Readable text. We aim for strong color contrast and text that can be resized without breaking the page.
  • Light and dark modes. You can switch themes to suit your eyes. The site remembers your choice in your browser.
  • Keyboard access. Links, menus and forms are designed to work with a keyboard, with a visible focus outline.
  • Labelled forms. The contact and newsletter forms have clear labels and error messages.
  • Text alternatives. Images that carry meaning have alt text that describes them. Decorative images are hidden from screen readers.
  • Real tables. Comparison tables use proper header rows so assistive technology can read them correctly.
  • Responsive layout. Pages adapt to phones, tablets and desktop screens, and support zoom.
  • Five languages. Guides are available in English, Spanish, Simplified Chinese, Vietnamese and Korean, and each page declares its language so screen readers pronounce it correctly.

Known limitations

We are honest about the limits we know about:

  • Third-party documents. We link to official sources such as state insurance departments, statutes and federal agencies. Some of their documents, especially older PDF forms, may not be fully accessible. We do not control those documents. If you need help with one, contact the agency that published it, or let us know and we will try to point you to an accessible alternative.
  • Third-party websites. Websites we link to have their own accessibility standards, which may differ from ours.
  • Ongoing fixes. Despite our efforts, some pages may have issues we have not found yet. Please tell us about them.

How to report a problem

If you have trouble using any part of the site, please let us know. Email hello@insurancecompareddaily.com with the subject line “Accessibility.”

It helps if you include:

  1. The link to the page
  2. What you were trying to do
  3. What happened
  4. The browser, device and any assistive technology you were using, if you know

We aim to reply within five business days. We will work to fix the problem, or to provide the information you need in another way.

Getting content in another way

If you cannot access something on the site, tell us. We will try to give you the information in another way, such as plain text by email. We want the facts in our guides to reach you, whatever format works best.

Tips for using the site

These built-in browser and device features can make reading easier:

  • Zoom: press Ctrl and + (or Command and + on a Mac) to make text bigger.
  • Dark mode: use the theme switch on the site if bright screens are hard on your eyes.
  • Reader view: many browsers offer a reader view that removes everything except the article text.
  • Read aloud: most phones and computers have a built-in screen reader or read-aloud feature.
  • Jump by heading: screen reader users can move through our pages by heading to find the section they need.

Help with insurance questions

We cannot help with your personal policy or claim. If you need help from your insurer or state, ask them about accessible formats and language help. Many state insurance departments offer consumer help lines and information in more than one language, but services differ, so check your state’s options. You can find your state through the NAIC directory of state insurance departments.

Feedback on our non-English pages

Accessibility includes language. If something in our Spanish, Simplified Chinese, Vietnamese or Korean pages is unclear, hard to read or does not display correctly on your device, please tell us. You can write to us in any of our five languages.

Compatibility

The site is built with standard HTML and CSS and is designed to work with current versions of major browsers and common screen readers. It is designed to remain readable if some features, such as browser storage, are turned off.

Updates to this statement

We review this statement when we make significant changes to the site. The “updated” date at the top of this page shows when it was last changed.